Shipping & Delivery 

At Ayupure Herbals, we strive to ensure that your ancient wisdom reaches your doorstep quickly and safely. Please review our shipping policy below for details on how we process and deliver your order.

1. Order Processing Time

All orders placed are subject to product availability and will be processed within 1-3 business days (Monday to Friday, excluding public holidays) from the date of purchase.

You will receive a confirmation email once your order has been successfully placed.

You will receive a separate email with tracking information once your order is shipped.

2. Shipping Methods and Rates

We partner with reliable courier services to ensure timely and secure delivery across India.

Shipping Method                                         Estimated Delivery Time (Post-Processing)                                          Cost
Standard Shipping                                       5 - 7 Business Days                                                               Free for orders over ₹699    Express Shipping                                         2 - 4 Business Days                                                                Calculated at Checkout

Note: Shipping costs are calculated based on the weight and destination of your order and will be clearly displayed during checkout.

3. Estimated Delivery Times

Delivery times are estimates and start from the date of shipment, not the date of order. While we aim to meet these estimates, delivery times may vary due to external factors beyond our control, such as:

Unforeseen courier delays.
Public holidays.Destination accessibility.

4. Order Tracking

Once your order has been shipped, you will receive an email notification containing the tracking number and a link to the courier's website. You can use this number to monitor the progress of your shipment.

If you have not received your tracking information within 3 business days of placing your order, please contact our customer support team.

5. Delivery Issues and Support

If there are any issues with your delivery, such as a damaged package or a significant delay, please contact us immediately.

Damaged Goods: If your product arrives damaged, please take a photo of the package and the product and contact us within 24 hours of delivery so we can arrange a replacement.

Missing Package: If your tracking shows 'delivered' but you have not received your order, please contact the courier service first. If the issue persists, contact us for assistance.

Contact Information

If you have any questions about your order's shipping and delivery, please do not hesitate to reach out to our team.
we welcome you to drop an email to ayupureherbals@gmail.com so as to allow us to look into the issue and address the same on a case-by-case basis..